Help Center


Why Is There A Discrepancy On The Video Tracker?

  1. In case your lead suddenly closed the browser, the video tracker will not log the time watched.
     
  2. In case your lead forwarded the video, the percentage watched will only log the total time spent of the current watched video.
     
  3. In case of any error, the video will not log the time. The lead must re-watch the whole video to track the time watched.